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EXTREME KAYAKS & Water Sports
Shop 4/1 Henzell Rd
Caboolture 4510
QUEENSLAND AUSTRALIA
Phone : (07) 5498 9011
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Frequently     Asked     Questions

WAYS TO ORDER

IN PERSON
You can visit our showroom and purchase direct, or you can visit any of our retail outlets. Simply click on WHERE TO BUY from the menu to see a list of all available outlets.

BY PHONE
Just write down what you want, or you can use the shopping cart to keep track of what you want, have your credit card ready and phone us on (07) 5498 9011.

BY FAX
When you goto Checkout from the View Your Shopping Cart page you will see that the order form has all formatting removed, so that you can easily print the order form (including the shopping cart contents) directly from your Web Browser, then fax it to us on (07) 5498 9011.

BY POST
Follow the instructions for By Fax, but post it to:

Extreme Kayaks and Water Sports
Unit 4, 95 Learjet Drive
CABOOLTURE QLD 4510

PLEASE NOTE

This is not a secured site and we do not ask for credit card details when ordering via email. Once we receive your email order, we will contact you by phone to confirm the order then ask you for your payment details.


BY EMAIL
On the View Your Shopping Cart you will see a "Checkout Option". This is where you complete the order form. On that page is a "Submit Order" button, this will then email us your order. If you have trouble with the form you can simply email us what you want directly to EMAIL.


GENERAL QUESTIONS


What do you charge for Postage / Freight?
This is difficult to calculate using online ordering, because it may vary depending on the quantity and type of products you purchase. We will phone you and provide you with a postage / freight price before we process your order. Or you can contact us to obtain a Postage / Freight quote before you order.

The Website doesn't function correctly ?
This web site requires Javascript and Cookies to be enabled in your Web Browser if you wish to use the Menu or the Shopping Cart. This Website is best viewed at 1024 x 768 Resolution. Our website supports Mozilla Firefox and Microsoft Internet Explorer

How do I order more than 18 Items ?
The shopping cart used on this web site uses cookies to keep track of your items. Unfortunately there is a limit on how the cookies are used, and unfortunately that limit is expressed as the total number of items the shopping cart can hold. This does not related to the quantity selected for each item, but to the number of actual items selected.

The easiest option is to submit two orders. In the first order enter Part 1 of 2 in the comment field at the Checkout. Then from the Shopping Cart page you can clear your Shopping Cart, and continue shopping, then in the comment field at the checkout add Part 2 of 2 in the comment field.



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This Page was Last updated on 23rd July, 2010